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BASIS

There is a series of steps to go through to get access to and use the BASIS system. The process is documented on the BASIS New User page. There is a series of screens to go through to log on to BASIS. The process is documented on the How To Log On To BASIS page. For more about how desks work, see the Desk Administration page. Your PC communicates with the mainframe via 3270 emulation software. Most users on campus use the QWS3270 emulation software to establish their mainframe sessions with BASIS. For more information about how that process works and the changes you can make to customize your mainframe session, go to our How Your Computer Communicates with BASIS page.

If you can log on to Natural, but are denied access to an application, it is because your desk hasn't been granted access to the application. You can go to the Application Owners - Contact Information page to find out who to contact for the specific application you need to access.

QWS3270 Secure is a client application which allows a network-attached PC running Windows to connect to an IBM mainframe using the Windows Sockets interface in 3270 mode (TN3270). Admin users running the Windows operating system are required to use QWS3270 Secure to access BASIS. See the QWS3270 Secure page for download, installation, setup, troubleshooting, and support.

Passwords

To change your BASIS password:

  1. Go to the BASIS Web Site.
  2. Click the "webBASIS Web Enhanced BASIS" link and log in using your UARK username and password.
  3. Click the "Employee Self Service Facilities" link.
  4. Click the "Admin ID Request/Password Reset" link.
  5. Enter an initial password.
  6. Click the Reset Password button.

Password Guidelines for BASIS (Natural)

  • Must be exactly 8 characters
  • Must contain at least one number
  • Letters are not required, but may be used
  • May contain these special characters if desired: # $ @
  • Cannot be reused within the last 6 changes
  • Must be changed every 120 days
  • Must not be the same as username
  • Cannot be the username backwards

webBASIS

You can log on to webBASIS and access BASIS information on the Web by going to http://basis.uark.edu/ and logging in with your UARK username and password. If you try to log into webBASIS three times consecutively with incorrect information, you will be denied access. The timer will automatically expire after 30 minutes. Once the timer expires, be sure to use your UARK username and UARK password to log in.

UA University Information Technology Services has documented a problem regarding the inability of Macintosh/OS X users to access the UA webBASIS system using Apple's Safari web browser. The Safari browser will not work with webBASIS at this time (future versions of Safari might be more compatible with this system). University Information Technology Services recommends all Macintosh/OS X users instead utilize the Firefox web browser to access webBASIS. The Firefox web browser is available for download at http://www.mozilla.com/.

Printing

You can print selected items, such as reports, from your BASIS session. You must have a networked printer or a printer attached to a networked computer to which the reports can be sent. More information about printing from BASIS can be found at the Printing From BASIS page.

To Print BASIS Reports on a Networked Printer

  1. Verify your printer meets BASIS guidelines listed below.
  2. Connect the BASIS compatible printer to a live network jack.
  3. Print a configuration page from the printer's console following the instructions in the manual for your model printer. Find the printer's LAN hardware address (network address, ethernet address, Mac address) in order to obtain a DHCP entry. (For an external print server, the LAN hardware address should be printed on a label on the bottom of the box.)

Old DHCP System

  1. Log in to AskIT and click Request Help. Submit an AskIT case; select the category Network and request a DHCP entry for the printer.
  2. When you receive confirmation that your DHCP entry has been made, make note of the IP Address in order to request a domain name (DNS) for the printer.
  3. Log into the Domain Name Registration Request to request a DNS name for the printer using the online form.

New Network Registration System

  1. Register your printer using the U of A Network Registration Page. Take note of the preassigned DNS entry, you will need it to request a BASIS print queue.
  2. When you have received confirmation that the DNS entry for your printer has been made, log into AskIT and click Request Help. Submit an AskIT case requesting a BASIS print setup. Select the category Network, and provide the following information:
    • Printer Domain Name
    • Contact name
    • Phone number
    • Budgetary Unit (4-digit dept code)
    • Email address
    • Location of the printer (building and room)
    • Brand and model of the printer
    The average turnaround time on this type of setup is approximately 10 working days. After the printer is set up, a set of test pages will be sent to verify functionality.

Register a DNS name for your computer using the New DHCP System

Log into the DNS self registration and request a DNS entry online.

To print BASIS reports on a non-networked printer using Windows XP:

  1. Verify your printer meets BASIS guidelines listed below.
  2. Log into XP with administrative privileges.
  3. Click Start, Control Panel (using the default Start menu view). Double-click Add or Remove Programs.
  4. Click the Add/Remove Windows Components side button.
  5. Double-click Other Network File and Print Services.
  6. Put a check mark in Print Services for Unix. Click OK; click Next; click Finish to save the changes. Close the Add or Remove programs dialog box.
  7. Double-click the Performance and Maintenance link in Control Panel (using the default category view). Double-click Administrative Tools.
    Double-click Services. Double-click TCP/IP print Server.
  8. Change the Startup type to Automatic. Click OK to save the changes and then close the windows that are open.
  9. Click Start, Printers and Faxes (using the default Start menu view). Right-click the printer to which you want to print from the mainframe, and select Sharing.
  10. Click the radio button for Share this printer and enter the recommended share name in the Share name field:
    winxp
    Click OK to save the changes.
  11. Click Start, Run...
    Type:
    cmd
    and click OK.
  12. Type:
    ipconfig
    and press Enter on the keyboard.
  13. Record the IP address for the ethernet adapter in order to request a Domain Name (DNS) for your computer.
  14. Register a DNS name for your computer and submit an AskIT case (see below).

To print BASIS reports on a non-networked printer using Windows Vista:

  1. Verify your printer meets BASIS guidelines listed below .
  2. Log into Vista with administrative privileges.
  3. Click Start, Control Panel. Click the Programs link.
  4. Click the Turn Windows features on or off link.
  5. Click the + next to Print Services to expand the directory, and check the box next to LPD Print Service. Click OK.
  6. Click Start, Control Panel. Click the Printer link.
  7. Right-click the printer to which you want to print from the mainframe, and select Sharing.
  8. Click Change sharing options.
  9. Check the box next to Share this printer and enter the recommended share name in the Share name field:
    winvista
    Click OK to save the changes.
  10. Click Start, All Programs, Accessories, Command Prompt.
  11. At the c: prompt type:
    ipconfig
    and press Enter on the keyboard.
  12. Record the IP address for the ethernet adapter in order to request a Domain Name (DNS) for your computer.
  13. Register a DNS name for your computer and submit an AskIT case (see below).

BASIS Printer Guidelines

At a minimum, you will need to have PCL drivers to print from BASIS printers. Currently, the most common print languages available on HP printers are HP PCL 6 and HP PCL 5e.  Enhanced "host-based" printing for Windows and Macintosh is not sufficient.

The current HP models that do not support PCL are listed below:

  • LaserJet 1020
  • Laser Jet 1022
  • Color LaserJet 1600
  • Color LaserJet 2600 series
  • Color LaserJet 3500 series
  • Color LaserJet 3600 series
  • Xerox Phaser 6110

The current HP models that do support PCL are listed below:

  • Color LaserJet 3800 series
  • LaserJet 5100 series
  • LaserJet 4350 series
  • LaserJet 4250 series
  • LaserJet 2400 series
  • LaserJet 1320 series

Submit an AskIT case

When you have received confirmation that the DNS entry for your computer has been made, log into AskIT and Request Help. Submit an AskIT case requesting a BASIS print setup. Provide the following information:

  • Printer sharename
  • Domain Name of your computer
  • Contact name
  • Phone number
  • Budgetary Unit (4-digit dept code)
  • email address
  • Location of the printer (building and room)
  • Brand and model of the printer

The average turnaround time on this type of setup is approximately 10 working days. Once the printer is set up, a set of test pages will be sent to verify functionality.

Support

If you need help in a specific application, you can access the resources on the Online Documentation, Information, and Help page. If you would like to contact someone, do one of the following:

 
 
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