UA Mail Configuration

NOTE: These instructions assume the iPhone 3G or iPhone/iPod Touch has software version 2.x. With the iPod Touch, a WiFi connection is necessary to verify email account settings and to synchronize email (and in the case of Exchange, calendars and contacts).

1. 1. If this is the first time setting up an account, tap the Mail icon and select Other and skip to step 3 below.
   2. If you have previously configured your iPhone for email, then from the home screen select Settings > Mail, Contacts, Calendars.
   
   
2. Under the Accounts section, select Add Account... and Other from the list of email services.
3. Enter your name in the Name field.
4. Enter your complete email address (username@uark.edu) in the Address field.
5. Enter your password in the Password field.
6. In the Description field, enter "UA Email" or the designation of your choice.
7. Click the Save button in the upper right corner; the device will attempt to verify the account information.
8. In the resulting screen, make sure the IMAP button is highlighted (selected).
9. Configure the Incoming Mail Server section as follows:
   Host Name: mail.uark.edu
   Username: your UARK username
   Password: your password, entered in step 5, will be represented by a row of dots
10. Configure the Outgoing Mail Server section as follows:
    Host Name: smtp.uark.edu:2626
    User Name: your UARK username
    Password: your UARK password
11. Click the Save button in the upper right corner; the device will further verify the account information, relate the status, and display email if successful.

NOTE: If an error message displays, go to the iPhone home screen and select Settings > Mail, Contacts, Calendars, then tap "UA Email" (or the description you chose). Scroll down to Advanced and ensure Incoming Uses SSL is set to ON.

Customize your email settings as desired. From the home screen, tap Settings > Mail, Contacts, Calendars, then tap "UA Email" (or the description
you chose). Tap Advanced to check your mailbox behaviors:

• Drafts Mailbox should be set to "Drafts"
• Sent Mailbox should be set to "Sent"
• Deleted Mailbox should be set to "Trash"
• Deleted Messages specifies how to handle deleted emails. Select a time period after which they will be removed, or select Never
• IMAP Path Prefix should be left at the default setting "/"

At the main Settings > Mail, Contacts, Calendars screen, in the Mail section, you can alter the number of messages shown, the size of the preview for each message, font size, show/hide the To and CC labels, the Ask Before Deleting option, signature, and setting which iPhone email account is the default.

UA Exchange Configuration

IMPORTANT: When you configure a device to sync with Exchange, all existing calendar and contact information on the device is overwritten with Exchange data. Additionally, iTunes no longer syncs contacts and calendars with your desktop computer. See step 11 below to modify Exchange synching defaults.

NOTE: If you have been previously synching your iPhone's calendar and contacts via Microsoft Sync Services in Entourage (which supplies the
Address Book and iCal applications with your Exchange account data), then leave all synching defaults ON (see step 11). Deactivate Microsoft Sync
Services in Entourage by selecting Preferences under the Entourage menu, selecting Sync Services, and unchecking the boxes for Address Book
and iCal.

1. 1. If this is the first time setting up an account, tap the Mail icon and select Microsoft Exchange from the list of email services and proceed to step 4 below.
   2. If you have previously configured your iPhone for email, then from the home screen select Settings > Mail, Contacts, Calendars.
   
   
2. Under the Accounts section, select Add Account...
3. Select the Microsoft Exchange option.
4. In the Email field, enter your complete email address (username@uark.edu) .
5. In the Username field, replace "Domain\user" with uark.edu\username
   NOTE: The direction of the slash.
6. Enter your password in the Password field.
7. The Description field may contain your email address (username@uark.edu); you may leave it, or replace it with "UA Exchange," or the designation of your choice.
8. Click the Next button in the upper right corner; the device will attempt to verify the account information.
   NOTE: You may see a "Unable to Verify Certificate" warning; if so, tap Accept.
9. In the Server field of the resulting window, enter:
   exchange.uark.edu
10. Click the Next button in the upper right corner; the device will again attempt to verify the account information and relate the status.
11. Use the ON/OFF switches to select the information (Mail, Contacts, Calendars) you would like synchronized with Exchange.
    IMPORTANT: Switch Contacts synching to ON only if you want your Exchange contacts to override those on the device. This also applies to the Calendar.
12. Click the Save button in the upper right corner; a warning will appear that existing contacts will be removed from your iPhone, with the option to Sync or Cancel.
    NOTE: If you have been previously synching your iPhone's calendar and contacts via Microsoft Sync Services in Entourage (which supplies the Address Book and iCal applications with your Exchange account data), then press Sync.

NOTE: If an error message displays, go to the iPhone home screen and select Settings > Mail, Contacts, Calendars. Select "UA Exchange" (or the description you chose). Click Account Info and ensure Use SSL is set to ON.

Customize your mail settings as desired.

• At the main Settings > Mail, Contacts, Calendars screen, in the Mail section, you can alter the number of messages shown, the size of the preview for each message, font size, show/hide the To and CC labels, the Ask Before Deleting option, signature, and setting which iPhone email account is the default.