Entering Your Account Information in Outlook Express

1. To open Outlook Express click the Windows Start button, click All Programs, click Outlook Express.
2. From the menu bar select Tools, Accounts, Add, Mail.
3. Enter your name in the Display name field. Click Next.
4. Enter your email address in the E-mail address field. Click Next.
5. Select IMAP for the Incoming mail server.
6. Enter:
   mail.uark.edu
   for the Incoming mail (POP3, IMAP or HTTP) server
7. If you are On Campus enter:
   mail.uark.edu
   for the Outgoing mail (SMTP) server; click Next.
   If you are Off Campus, or on a laptop that will be used off campus to send email, enter:
   smtp.uark.edu
   for the Outgoing mail (SMTP) server; click Next.
8. Your UARK username is entered in the Account Name field.
9. Fill in your password in the Password field.
10. Leave the Log on using Secure Password Authentication (SPA) box unchecked.
11. Click Next; then Finish.
12. Ensure the account you just created is selected. Click Properties.
13. Click the Servers tab.
14. Under Outgoing Mail Server, select the box My server requires authentication. Click Settings and ensure Use same settings as my incoming mail server is selected; click OK.
15. Click the Advanced tab.
    If you are On Campus, check This server requires a secure connection (SSL) for both the Outgoing mail (SMTP) and Incoming Mail (IMAP) servers.
    If you are Off Campus, or on a laptop that will be used off campus to send email,
    check This server requires a secure connection (SSL) for both the Outgoing mail (SMTP) and Incoming Mail (IMAP) servers.
    Change the port number under Outgoing Mail (SMTP): to 2525.
16. Click OK; then Close.

Accessing the UA Directory

Lightweight Directory Access Protocol provides a simple protocol that allows you to access and search email addresses on campus.

1. Open Outlook Express.
2. From the menu bar, click Tools, Accounts, Add, Directory Service.
3. For the Internet directory (LDAP) server name, enter:
   acme.uark.edu
4. Leave the My LDAP server requires me to log on box unchecked and click Next.
5. Select Yes to using this directory service to check addresses.
6. Click Next; then Finish.
7. You will return to the Internet Accounts window. Ensure the account you just created is selected and click Properties.
8. Click the Advanced tab and for the Search base enter:
   ou=People,o=uark.edu,o=UoA
9. Click OK; then Close.

HTML or Rich Text

Not everyone has email software that is compatible with formatted text features available within Outlook Express, so they cannot see the intended benefits. Many times what is seen is garbled text, or the actual HTML code behind the message. Plain text is recommended for universal compatibility.

1. Open Outlook Express.
2. From the menu bar, click Tools, Options.
3. Select the Send tab.
4. Under Mail Sending Format select Plain Text.
5. Click OK.

Deleting Mail

To PERMANENTLY remove deleted email from the email server:

1. Open Outlook Express.
2. From the menu bar click Tools, Options.
3. Click the Maintenance tab.
4. Check the Purge deleted messages when leaving IMAP folders box.
5. Click OK.

Account Maintenance

Go to mail.uark.edu and click the Account Summary and Options link to forward your email, set a vacation message, filter out unwanted email messages, and check your email quota.

Expanding Full Headers

Full headers are needed for error tracing and abuse reporting. If you have received abusive email and would like to report it, forward the email to abuse@uark.edu with the headers fully expanded.

To expand full headers in Outlook Express:

1. While viewing a message, click File, Properties.
2. Click the Details tab.
3. The expanded header is displayed in the Internet headers for this message field.
4. To send the full header, copy and paste the information into a new message.

Outlook Express 6 Import/Export Address Book

Import an Address Book to Outlook Express

1. Open Microsoft Outlook Express 6.
2. Select File, Import, Other Address Book.
3. There are now two options. Select a program or file type from which you would like to import your address book.
4. Click Import.
   • If you opted to import from a program, a dialog box pops up telling you that the process has been completed. Click OK.
   • If you opted to import a file type:
     1. Browse to the file, select the file, and click Next.
     2. Click finish in the resulting window. Click the Change Mapping... button.
     3. In the resulting window select an Address Book field from the drop down menu to match the text entry listed.
     4. The matching fields should be selected to correspond as closely as possible,
        i.e., the "Text Field: First Name" should be paired with "Address Book Field: First Name" and so on, check the box to Import this field and click OK after each pairing is made.
     5. The Selected Pair of matching fields to import will be listed. Click Finish.

Export an Address Book from Outlook Express

1. Open Microsoft Outlook Express 6.
2. Select File, Export, Address Book.
3. Select Text file (Comma Separated Values).
4. Browse to the folder where you want to save the contacts file.
5. Type a name for the exported file, then click Save. Click Next.
6. Select the fields you wish to export.
7. Click Finish.

Resetting Your Password

To reset your password online go to PASSweb.